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Business energy FAQs

Clear, factual answers to the questions UK businesses ask us most, about contracts, bills, switching, renewals, brokers and more.

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Business energy FAQs

Can a business energy contract automatically renew?

Can I cancel a business energy contract?

Do businesses get a cooling-off period?

Can I switch suppliers before my contract ends?

What happens if I do nothing when my contract expires?

How do I read my business electricity bill?

How do I read my business gas bill?

Where is my MPAN?

Where is my MPRN?

What is a standing charge?

What is CCL?

Will I lose supply if I switch suppliers?

How long does a business energy switch take?

Do I need to tell my current supplier I'm switching?

Can I switch electricity and gas separately?

When should I review my energy contract renewal?

How early can I procure my next contract?

Can I stay with my current supplier?

What information do I need to renew?

How should I compare energy quotes?

What is a half-hourly meter?

Do I need a new meter to switch?

What is a meter serial number?

Who reads my meter?

Which suppliers do you work with?

Can you guarantee the cheapest supplier?

Are all suppliers the same?

What does a business energy broker do?

How do energy brokers get paid?

What should I ask my energy broker?

Broker vs direct supplier — what's the difference?

How does Vantage make money?

Is broker commission added to my bill?

Can I pay a fee instead of commission?

Can you manage energy across multiple sites?

Should I use the same supplier for all sites?

How do you track renewals across sites?

What is flexible procurement?

Do I need half-hourly procurement?

Can you help with portfolio analysis?

What happens to my energy contract when I move?

What are deemed rates at a new premises?

What do I need when moving premises?

How do I make a complaint?

What if my complaint isn't resolved?

See where Vantage can strengthen your business.